Be sure to delete them from the photos folder (in the media section) - Sometimes there can be dust or other things trapped in front of the lens.It is VERY important to open these and check them if they are gifts or you will miss the gift giving opportunity and have a bummed recipient who will hate you, and playbook as well. I find something like a lollipop stick works perfectly to press a flush power button.Also take a few pics to be sure the camera is ok - front and back facing. Then just let it charge before doing anything.You may see a green LED pulsing on and off then goes steady green, or you may just see the red LED flash once - be patient.Other things to test: The power button on some models is very flush and difficult to press - some call it a defect, not a huge deal really since it is rarely used the unit is kept in standby but if so, important to keep charged - don't let the battery run down completely if you can avoid it.There will be an audible alarm when it gets to 10 percent. When you take it out of the box it may seem dead - but likely the battery is - this is tricky because if the OS is not upgraded from an earlier version, it will not charge unless the OS is booted, but will not boot unless charged - catch-22.The solution I believe is to plug in the charger (be sure its the one that came wit the unit) then do the three button reset - hold the + and - volume buttons and the power button - all three at once for over ten seconds - then release. To make it worse the early operating system would not charge if the unit was turned off, so chances are the battery is drained. I don't let mine get below 50% but just as a safety measure.
That's why its best to keep it charged somewhat. If you bought this as a gift or something to resell or hold unopened for a while - it is important to check operation, and things like dead/stuck pixels, an excessively bulging back, other physical defects, plus the inventory in stores is low and it may be difficult to obtain a replacement soon.Other things to check for is the rubber seal around the edge (rarely) may not be recessed properly, dust trapped under the camera lenses.If it seems faulty or dead, it probably isn't.When batteries lie dead for a while the playbook does funny stuff.
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